How we handle the information you share with us — written plainly, with your privacy and confidentiality in mind.
Your privacy matters to us. This Privacy Policy explains what information we collect through the Shield & Compass Therapy website, how we use it, and the choices you have.
It covers our website only — the information you share as a client during therapy is protected separately and more strictly, under professional confidentiality laws and our Notice of Privacy Practices.
When you complete a contact or appointment-request form, subscribe to updates, or email us, we receive what you choose to share — typically your name, email address, phone number, and the contents of your message. Please avoid including sensitive or health information in website forms or email, since these are not secure channels.
Like most websites, we also automatically collect basic technical details such as your browser and device type, IP address, the pages you view, and how you arrived at our site, through cookies and analytics tools.
We use the information we collect to respond to your questions, schedule and follow up about appointments, send updates or resources you’ve asked for, and to operate, maintain, improve, and secure our website.
We do not sell, rent, or trade your information, and we never use it for unsolicited marketing.
We use reasonable safeguards to protect your information and limit access to authorized people only. That said, no website or method of transmission is completely secure, so we can’t guarantee absolute security.
We keep information only as long as needed for the purposes described here, or as required to meet our legal and professional obligations, after which it may be deleted or anonymized.
We may use trusted third-party tools to help run the site — for example, hosting, form, email, and analytics providers. These services may process limited technical data under their own privacy practices and obligations of confidentiality.
Our site may also link to other websites we don’t operate. We aren’t responsible for their content or privacy practices, and we encourage you to review their policies.
Cookies and similar technologies help our site work properly and show us how visitors use it; you can manage or disable them in your browser settings. Depending on where you live, including under the Oregon Consumer Privacy Act, you may have the right to access, correct, or delete your information, or opt out of certain uses — just email us at info@shieldcompass.com.
We may update this policy from time to time, so please check back periodically.
